Please read these Terms & Conditions carefully before registering or using the quenph platform. By accessing or using any part of the quenph Casino website, you agree to be bound by these terms in their entirety.
These Terms are governed by the laws of the Republic of the Philippines. quenph operates under a PAGCOR license and complies with all applicable Philippine gaming regulations.
Access to quenph Casino is restricted to individuals who are at least 21 years of age, in accordance with Philippine law. Age verification is mandatory before any withdrawal is processed.
Player funds are held in segregated accounts, separate from quenph's operational funds. This ensures your balance is protected and accessible regardless of the company's financial position.
Fraud, collusion, bonus abuse, money laundering, and use of automated software are strictly prohibited. Violations result in immediate account suspension and forfeiture of funds.
quenph is committed to responsible gaming. Deposit limits, session timers, cooling-off periods, and self-exclusion tools are available to all players. Gambling is addictive. Know when to stop.
quenph reserves the right to amend these Terms at any time. Continued use of the platform after any amendment constitutes acceptance of the revised Terms. Material changes will be communicated via email.
These Terms and Conditions ("Terms") govern your access to and use of the quenph Casino website, mobile platform, and all associated services (collectively, the "Platform"). These Terms are entered into between you ("Player," "User," or "you") and quenph Casino ("quenph," "we," "us," or "our").
By registering an account, accessing the Platform, or placing any wager on quenph, you unconditionally accept and agree to be bound by these Terms, together with our Privacy Policy and Responsible Gaming Policy, each of which is incorporated herein by reference. If you are accessing the Platform on behalf of a third party, you represent and warrant that you have the authority to bind that party to these Terms.
quenph reserves the right to modify these Terms at any time. The most current version will always be published on this page with the effective date noted at the top. Your continued use of the Platform following any modification constitutes your acceptance of the revised Terms. It is your responsibility to review these Terms periodically.
To register and use the quenph Platform, you must satisfy all of the following eligibility requirements:
To access the full features of the quenph Platform, you must register a Player account. During registration, you are required to provide accurate, complete, and current information, including your full legal name, date of birth, residential address, email address, and mobile number. You agree to update this information promptly if it changes.
You are solely responsible for maintaining the confidentiality of your account credentials, including your username and password. You must not share your login details with any third party. quenph will not be liable for any loss or damage arising from unauthorized access to your account resulting from your failure to maintain the security of your credentials. You must notify quenph immediately if you suspect any unauthorized use of your account.
quenph is required by PAGCOR regulations and applicable Philippine anti-money laundering laws to verify the identity of all Players. Before processing your first withdrawal, and at any time thereafter at our discretion, we may require you to submit one or more of the following documents:
Failure to provide the requested documentation within the specified timeframe may result in the suspension of your account and withholding of funds pending verification.
Providing false, misleading, or fraudulent information during registration or KYC verification is a material breach of these Terms and will result in immediate account termination and forfeiture of all funds held in the account.
quenph accepts deposits and processes withdrawals via the following payment methods: GCash, PayMaya (Maya), and bank transfer via BPI, BDO, Metrobank, UnionBank, Landbank, PNB, and Security Bank. Debit cards issued by Philippine banks are also accepted for deposits. quenph does not accept credit card deposits for gambling transactions, in compliance with applicable Philippine regulations.
Deposits are generally credited to your quenph account within minutes of successful payment confirmation. quenph does not charge fees on deposits; however, your payment provider may impose its own transaction fees, for which quenph bears no responsibility.
Withdrawal requests from verified accounts are processed within three (3) minutes for GCash and PayMaya, and within one (1) to three (3) business days for bank transfers, subject to the completion of any applicable KYC verification. quenph reserves the right to conduct additional security checks on withdrawal requests, which may extend processing times. Withdrawals will only be processed to a payment method registered in the same name as the quenph account.
Minimum and maximum deposit and withdrawal limits apply and are displayed on the quenph cashier page. These limits may vary by payment method and account verification status. quenph reserves the right to modify these limits at any time.
All transactions on the quenph Platform are conducted in Philippine Peso (PHP / ₱) unless otherwise specified. quenph is not responsible for any currency conversion fees imposed by your payment provider.
quenph may offer bonuses, free spins, cashback, and other promotional incentives to Players from time to time. All bonuses are subject to specific terms and conditions, including wagering requirements, minimum odds, game restrictions, and expiry periods, which will be communicated at the time the bonus is offered.
Unless otherwise stated, bonus funds must be wagered a specified number of times before they can be withdrawn. Wagering requirements and eligible games will be specified in the individual promotion terms. Failure to meet wagering requirements within the specified period will result in the forfeiture of the bonus and any associated winnings.
quenph reserves the right to withhold, cancel, or reclaim any bonus or associated winnings if we determine, in our sole discretion, that a Player has engaged in bonus abuse, including but not limited to: creating multiple accounts to claim the same bonus, exploiting technical errors, or using strategies designed to circumvent wagering requirements. Such conduct constitutes a material breach of these Terms.
quenph reserves the right to modify, suspend, or terminate any promotion at any time without prior notice. Promotions are intended for recreational Players only and are not available to professional gamblers or syndicates.
All games available on the quenph Platform are operated using certified Random Number Generator (RNG) technology or, in the case of live dealer games, conducted by trained human dealers under real-time supervision. quenph's games are regularly audited by independent third-party testing agencies to ensure fairness and compliance with applicable standards.
In the event of a discrepancy between the result displayed on your screen and the result recorded on quenph's servers, the server record shall be deemed authoritative. quenph is not responsible for losses arising from technical failures on the Player 's end, including but not limited to internet connectivity issues, device failures, or power outages.
Specific rules for each game type — including Baccarat, Dragon Tiger, Roulette, Blackjack, Slots, Bingo, and all other titles available on quenph — are published within the game interface itself. It is your responsibility to familiarise yourself with the applicable rules before placing any wager.
The following conduct is strictly prohibited on the quenph Platform. Engaging in any prohibited conduct constitutes a material breach of these Terms and may result in immediate account suspension, permanent ban, forfeiture of funds, and referral to law enforcement authorities:
All content on the quenph Platform — including but not limited to text, graphics, logos, game assets, software, audio, video, and the overall design and layout — is the exclusive property of quenph or its licensors and is protected by applicable intellectual property laws, including the Intellectual Property Code of the Philippines (Republic Act No. 8293).
You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for your personal, non-commercial entertainment purposes. You may not reproduce, distribute, modify, create derivative works of, publicly display, or otherwise exploit any content from the quenph Platform without our prior written consent.
quenph collects, processes, and stores your personal data in accordance with our Privacy Policy and the Data Privacy Act of 2012 (Republic Act No. 10173). By using the Platform, you consent to the collection and processing of your personal data as described in our Privacy Policy.
quenph implements industry-standard security measures, including 256-bit SSL encryption, to protect your personal and financial data. However, no method of electronic transmission or storage is completely secure, and quenph cannot guarantee absolute security.
For full details on how we collect, use, and protect your data, please review our Privacy Policy.
quenph is committed to promoting responsible gaming and takes its obligations under PAGCOR's responsible gaming framework seriously. We provide the following tools to help Players manage their gaming activity:
For more information on responsible gaming tools and resources, please visit our Responsible Gaming page.
To the maximum extent permitted by applicable law, quenph, its directors, officers, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Platform, including but not limited to loss of profits, loss of data, loss of goodwill, or service interruption.
quenph's total aggregate liability to you for any claim arising out of or relating to these Terms or your use of the Platform shall not exceed the total amount deposited by you into your quenph account in the thirty (30) days immediately preceding the event giving rise to the claim.
Nothing in these Terms shall limit or exclude quenph's liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited under applicable Philippine law.
The quenph Platform is provided on an "as is" and "as available" basis. quenph makes no warranties, express or implied, regarding the Platform's availability, accuracy, reliability, or fitness for a particular purpose.
quenph reserves the right to suspend or terminate your account at any time, with or without notice, if we determine that you have breached these Terms, engaged in fraudulent or illegal activity, or if required to do so by PAGCOR or any other regulatory authority. Upon termination for cause, quenph may forfeit any balance remaining in your account.
You may close your quenph account at any time by contacting our support team. Upon closure, any remaining balance (after deduction of any applicable bonus funds subject to wagering requirements) will be returned to your registered payment method, subject to completion of KYC verification and any pending security checks.
Upon termination of your account for any reason, all licences granted to you under these Terms will immediately cease. Provisions of these Terms that by their nature should survive termination — including but not limited to Sections 7, 8, 11, and 13 — shall survive.
These Terms and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions.
In the event of a dispute between you and quenph, we encourage you to contact our support team in the first instance to seek an amicable resolution. If a dispute cannot be resolved informally, it shall be submitted to the exclusive jurisdiction of the appropriate courts of the Republic of the Philippines, or to PAGCOR's dispute resolution process where applicable.
quenph's decisions on all matters relating to game outcomes, account balances, and bonus eligibility are final, subject to any applicable regulatory review process.
If you have any questions, concerns, or complaints regarding these Terms & Conditions, please contact the quenph support team:
We aim to respond to all written enquiries within twenty-four (24) hours. For urgent matters, live chat is the fastest way to reach our team.
Now that you've reviewed our Terms, you're ready to enjoy everything quenph has to offer — live dealer tables, jackpot slots, bingo, and instant GCash payouts. 21+ only. Play responsibly.
🔞 21+ Only · 🇵🇭 PAGCOR Licensed · Gambling is addictive. Know when to stop.